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Home»Posts tagged with»experience-management

The Lost Weekend: The British Spend Two “Bank Horrordays” per Annum Waiting in Queues or Waiting on the Phone for Service

By Publisher on April 30, 2013   CRM, Picture Gallery, Software  

The Lost Weekend: The British Spend Two “Bank Horrordays” per Annum Waiting in Queues or Waiting on the Phone for Service

Every Year, British Adults Waste an Astonishing Combined 403,000 Years (or 5,000 Lifetimes) in Queues; New Queue-Busting Software Sets Out to Slash Waiting Times, Improve Service and Cut Administration

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